Betting is meant to be fun — not a source of stress. Your safety is our top priority at gamemy. From setting limits to reaching our Help Center, we're always here for you.
Gamemy believes the best betting experience comes when you play within your limits.
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Decide in advance how long you will play. You will be automatically logged out when that time is up — no risk of playing beyond what you intended.
Need a short break? You can temporarily suspend your account for anywhere from 1 day to 6 weeks. You won't be able to log in during this period.
If you feel you are losing control over your betting, choose self-exclusion for a period of 6 months to 5 years. Account reinstatement is not possible during this period.
Decide how much you're comfortable losing within a set period. If you reach that limit, betting will automatically stop and you'll be notified.
Receive a reminder every 30, 60, or 90 minutes showing how long you've been playing and how much you've spent. Stay informed, stay in control.
Responsible Gaming means treating betting as one form of entertainment — not the center of your life. At Gamemy, we believe every player has the right to enjoy betting safely, mindfully, and within their own means.
Betting should be fun. But when it starts causing financial strain, family conflict, or mental distress, it is no longer healthy entertainment. Responsible gaming means recognising that line and acting on it.
Gamemy's responsible gaming programme is built on three core pillars: Awareness — staying aware of your own betting habits; Controls — setting your own limits and sticking to them; and Support — and having the courage to seek help when you need it.
Online betting is growing rapidly in Bangladesh. In this environment, gamemy is committed to building a culture of responsible gaming — where every user knows when to stop, how to set boundaries, and where to turn for help when needed.
Most people start betting for fun, but in some cases it can gradually become a problem. Recognizing the early signs of addiction means you can act before things get worse. If any of the following apply to you, it may be time to seek help:
If you notice these signs, don't be alarmed. This is a health issue — not a personal failing. With the right support, full recovery is possible. The gamemy support team and our helpline are always here for you.
At gamemy, you're in full control of your own betting limits. This is the cornerstone of our responsible gaming program. Any limit you set takes effect immediately.
Go to Account Settings → Responsible Gaming → Deposit Limit to set your daily, weekly, or monthly limits. Decreasing a limit takes effect immediately; increasing one requires a 7-day waiting period.
Set a cap on how much you're willing to lose within a given period. Once you hit that limit, betting stops automatically and you'll receive an email notification.
Set a maximum session length for each play session. When time is up, you'll be automatically logged out and shown a confirmation prompt before you can log back in.
A summary will appear on screen every 30 to 90 minutes — showing how long you have played, how much you have won, and how much you have lost. Keeping this feature on is strongly recommended.
If you feel your betting is getting out of hand and you need a short break or a longer time away, self-exclusion is the right step for you. It takes courage — not weakness.
Log in to your Gamemy account and go to the profile menu in the top right corner.
Go to Settings → Responsible Gaming → Self-Exclusion.
6 months, 1 year, 2 years, 5 years, or permanent exclusion — choose what works best for you.
A confirmation email will be sent. Once you click the link, the self-exclusion will take effect immediately.
Your account does not reactivate automatically when the exclusion period ends. You must submit a conscious request and complete a cooling period before access is restored.
Sometimes family members notice the signs of a betting problem before the person themselves does. Their support can play the most important role in turning things around.
Gamemy strictly refrains from serving anyone under the age of 18. This is not just a regulatory requirement — it is our ethical responsibility. Gamemy has put in place a number of strict measures to keep minors away from betting:
Parental control software can be used to block children from accessing online betting sites. We strongly recommend using it.
Asking for help takes courage. If you feel you can't manage on your own, reach out through any of the channels below — completely confidential.
Speak directly with our responsible gaming specialists via 24/7 live chat or email.
support@gamemy.bet
Betting addiction is a mental health issue. Reach out to a local mental health centre or open up to a trusted family member.
Cognitive Behavioural Therapy (CBT) is highly effective for overcoming betting addiction. Consult a therapist near you.
Connect with others facing the same challenges. Join online and offline support groups to share your experiences.
Answer the following questions honestly. This will give you an initial sense of your current betting habits.
Here are straightforward answers to the questions you may have in mind.
Betting on Gamemy is about more than winning — it's a safe, enjoyable experience. Join today and play responsibly using our suite of protection tools.
18+ | Bet Responsibly | Help: support@gamemy.bet